These terms explain the purchase process when you place an order through our website and WhatsApp.
Product information
We make reasonable efforts to keep descriptions, pack sizes, prices, and availability accurate. Natural product colour and texture may vary slightly between batches.
Order confirmation
Starting a WhatsApp conversation does not itself complete an order. Your order is confirmed after product availability, address, payment, and delivery details are agreed.
Delivery
Estimated delivery is generally 8–10 days and may vary by location, weather, holidays, and carrier conditions.
Responsible use
Customers are responsible for providing accurate contact and delivery information and for following storage and allergy information shown on the jar.
Last updated: 28 July 2026